Mercer Health Patient Accounts office is located in Mercer Health West Campus and provides all billing services for medical services rendered at Mercer County Community Hospital, including anesthesiology services, and at Doctor’s Urgent Care. For all other professional services, you will be billed by the physician or appropriate medical office directly. Note: Any returned checks will require a $25 fee.
Pricing transparency requirements presribed by the Centers for Medicare and Medicaid Services (CMS) are available using our price transparency tool.
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. We want you to be aware of your rights and protections against surprise medical bills.
Hospital Billing Office Telephone Numbers
419-678-5200 To make a payment by phone or to discuss payment plan options. Available Monday – Thursday 8:00 a.m. to 7:00 p.m. and Fridays 8:00 a.m. to 5:00 p.m.
419-678-5148 Financial Advisor to discuss Financial Assistance Programs or to receive assistance in filing for Ohio Medicaid. Available Monday – Friday 8:00 a.m. to 4:30 p.m.
419-678-5151 For specific insurance issues, claims questions or to provide updated insurance information. Available Monday – Friday 8:00 a.m. to 4:30 p.m.
419-678-5643 Hospital Billing Office Fax Number
Mercer Health Medical Group Billing Office (Physician Office Billing) Telephone Numbers
419-586-3478 To make a payment by phone or discuss payment plan options. Available Monday – Thursday 8:00 am to 7:00 pm and Fridays 8:00 am to 5:00 pm
567-890-7143 For specific insurance issues, claims questions, to provide updated insurance information or discuss Financial Assistance. Available Monday – Friday 8:00 am to 4:30 pm
567-890-7185 Coordinator of MHMG Patient Accounts Office
419-586-0812 Mercer Health Medical Group Billing Office Fax Number
Office Hours of Patient Accounts (Billing)
In person hours for the Hospital or MHMG Patient Accounts Office, Financial Advisor or billing staff is Monday – Friday 8:00 a.m. to 4:30 p.m. The financial advisor offices are located on the 1st Floor of the Sanderell Family West Wing of Mercer County Community Hospital (800 W. Main Street, Coldwater) with easy access from parking lots #2 or #3. The billing office staff is located at Mercer Health West Campus (830 W. Main Street, Coldwater) with easy access from parking lot #6 off of Woodview Drive. Payments only can be made in person any time (24/7) at the registration desk at Mercer County Community Hospital or during business hours at the Community Medical Center in Celina.
Hospital Care Assurance Program (Free Care) and Financial Assistance Program Policies
We will work with you to help ensure you receive all the financial support for which you may qualify. Under the provisions of section 5112.17 of the Ohio Revised Code, Mercer County Community Hospital shall provide basic, medically necessary, hospital-level services free of charge to any non-Medicaid Ohio resident, who is either covered by Disability Assistance or has a family income at or below the Federal Poverty Guideline on the date of service. This provision is referred to as the Ohio Hospital Care Assurance Program (HCAP). Mercer County Community Hospital has expanded their own Financial Assistance Program to include all billed services excluded by HCAP and a sliding scale discount for incomes above 100% the federal poverty guideline up to 200%. It shall also include all billed services on a single encounter that exceed one year’s family gross income for those that don’t qualify under the poverty guidelines. To apply for such assistance, consumers must complete, sign and return the application located on the back of their statement letters to the Patient Accounts Department, Mercer County Community Hospital, 800 West Main Street, Coldwater, OH 45828 along with proof of income. We accept applications anytime on any open balance account and only 3 years from date of first statement on accounts in which the balance has been previously paid. For patients qualifying for free care, patients must provide proof of applying for Ohio Medicaid first. For assistance in completing, questions regarding the application or to receive a new application, consumers may call our Financial Advisor at 419-678-5148 or Patient Accounts Office at 419-678-5151. Click here to view a printable PDF HCAP/Financial Assistance Program form.
Mercer Health offers interest free payment plans for those situations where payment in full can not be made due to financial situation or unexpected medical expenses. For accounts to be set up on a payment plan, contact a patient accounts representative at 419-678-5200 or the financial advisor at 419-678-5148. Customers can set up automatic weekly or monthly deductions by calling 419-678-5200 (for hospital bills) and 419-586-3478 for Mercer Health Medical Group physician office bills.
Mercer Health accepts payment by credit/bank card for VISA, Mastercard and Discover. Payment can be made online, by phone by calling our patient accounts office at 419-678-5200 for hospital bills or 419-586-3478 for Mercer Health Medical Group physician office bills, via Mercer Health MyChart or or by mailing the completed bottom section of our statement letter to Mercer County Community Hospital 800 W. Main Street, Coldwater, OH 45828.
For an Itemized Listing/Statement of Charges
For an itemized listing/statement of your detailed charges, consumers can call our Patient Accounts Office at 419-678-5151 or send a written request to Mercer County Community Hospital- Patient Accounts Department, 800 W. Main Street, Coldwater, OH 45828 or fax to 419-678-5643.
Other Billing Agencies
In addition to the technical billing for all services rendered at Mercer County Community Hospital, our billing office also performs the professional billing services for the emergency room physicians, Doctor’s Urgent Care physicians, wound healing center nurse practitioners, hospitalists, pain management providers, Center for Healthy Weight and Wellness providers and anesthesiologists. For all other professional services, you will be billed by the physician offices directly. Below are a few of the other common professional services for which you may receive bills.
The Radiologist bill is separately billed by Columbus Radiology and their billing office telephone number is 888-271-3826.
The Pathologist bill is separately billed by Lima Pathology and their billing office telephone number is 419-423-3411.
The Cardiologist bill is separately billed by either Dr. Ranga Inc. - Dr. Kakarla and their billing office number is 419-629-3663. The mailing address is P.O. Box 98, New Bremen, OH 45869 or by Cardio Terra - Dr. Boley and their billing office number is 866-588-3588. The mailing address is 4112 Monroe Rd., Celina, OH 45822.
The Sleep Study Interpretations are billed by either Mercer Health Medical Group or by Dayton Lung & Sleep Medicine. Mercer Health Medical Group's billing office number is 567-890-7185. The mailing address is 830 W. Main St., Coldwater, OH 45883. Dayton Lung & Sleep Medicine's billing office telephone number is 800-350-0322. The mailing address is P.O. Box 634857 Cincinnati, OH 45263.
Our Most Common Charges
At Mercer Health, we believe you have a right to know how much you or your insurance company may be charged for many of our essential services. The list below contains our charges for room and board, emergency department, operating room, newborn delivery, physical therapy and other procedures.
We charge the same for all patients, but a patient’s responsibility may vary, depending on payment plans negotiated with individual health insurers. Uninsured or underinsured patients should consult with our admitting and billing staff to determine whether they qualify for discounts. These charges are correct as of May 1, 2022.
Room and Board -- Per Day Charges
- DAILY ROOM CHARGE565.80
- INTENSIVE CARE1,398.00
- MATERNITY DAILY ROOM847.00
- NURSERY SPECIAL CARE1,166.00
Nursing Care -- Per Day Charges
- LEVEL I295.00
- LEVEL II413.00
- LEVEL III532.00
- LEVEL IV855.00
Operating Room Charges
- SURGERY LEVEL I 0-30 MINUTES2,191.16
- LEVEL I EACH ADDITIONAL 15 MINUTES91.47
- SURGERY LEVEL II 0-30 MINUTES2,984.13
- LEVEL II EACH ADDITIONAL 15 MINUTES150.51
- SURGERY LEVEL III 0-30 MINUTES3,302.70
- LEVEL III EACH ADDITIONAL 15 MINUTES211.14
- SURGERY LEVEL IV 0-30 MINUTES4,502.51
- LEVEL IV EACH ADDITIONAL 15 MINUTES222.84
- SURGERY LEVEL V 0-30 MINUTES4,682.27
- LEVEL V EACH ADDITIONAL 15 MINUTES241.46
Emergency Department Charges -- Facility Visit Charges
- LEVEL 1149.82
- LEVEL 2193.32
- LEVEL 3285.68
- LEVEL 4794.22
- LEVEL 51,035.33
- CRITICAL CARE1,561.02
Emergency Department Charges -- Physician Charges
- LEVEL 193.00
- LEVEL 2151.00
- LEVEL 3224.00
- LEVEL 4343.00
- LEVEL 5639.00
- CRITICAL CARE852.50
Doctor's Care Charges -- Facility Visit Charges
- LEVEL 152.92
- LEVEL 283.63
- LEVEL 396.85
- LEVEL 4137.61
- LEVEL 5256.16
Doctor's Care Charges -- Physician Charges
- LEVEL 115.50
- LEVEL 234.50
- LEVEL 351.00
- LEVEL 473.00
- LEVEL 5112.50
- Basic Metabolic Profile246.84
- CBC with auto diff87.31
- Comprehensive Profile431.97
- CULTURE BLOOD (Base Charge)151.62
- CULTURE GENITAL (Base Charge)115.03
- CULTURE STREP A (Base Charge)54.90
- CULTURE URINE (Base Charge)117.11
- Hemoglobin A1C80.52
- Lactate, Plasma105.09
- Lipid Profile151.09
- Liver Panel251.99
- Sed Rate50.71
- T4, Free136.98
- Troponin I99.33
- UCG, Urine Pregnancy53.85
- Uric Acid46.53
- Urine Drug Screen233.17
- Urine Screen with Reflex Micro31.89
- Vitamin D 25-OH, Total227.95
X-Ray and Radiological Charges
- Bone Density453.49
- CT Abdomen with Contrast1,681.68
- CT Abdomen without Contrast1,543.63
- CT Abdomen with/without Contrast1,833.03
- CT Head without Contrast1,258.83
- CT Pelvis with Contrast1,681.68
- CT Pelvis without Contrast1,528.80
- CT Thorax with Contrast1,374.90
- Mammo Screening215.85
- Mammo Diagnostic262.02
- MRI Ankle without Contrast2,016.08
- MRI Brain without Contrast2,016.08
- MRI Cervical Spine without Contrast2,016.08
- MRI Knee without Contrast2,016.08
- MRI Lumbar Spine with and without Contrast2,016.08
- MRI Lumbar Spine without Contrast2,016.08
- MRI Shoulder without Contrast2,016.08
- Ultrasound Carotid Artery Complete892.44
- X-ray Abdomen 1 View/KUB188.87
- X-ray Abdomen Complete Series286.41
- X-ray Ankle - 3 Views288.49
- X-ray Cervical Spine - 2/3 Views307.68
- X-ray Chest PA & Lateral277.60
- X-ray Chest PA X-ray212.74
- X-ray Foot - 3 Views295.23
- X-ray Hand - 3 Views288.49
- X-ray Hip AP & Lateral268.25
- X-ray Lumbar Spine - 2/3 Views353.87
- X-ray Lumbar Spine with Obliques454.53
- X-ray Pelvis327.92
- X-ray Shoulder Complete235.05
- X-ray Shoulder Complete - 2 Views311.83
- Echo Complete with Doppler without Contrast1406.70
- EKG 172.32
- Stress Tredmill 862.01
Pulmonary Therapy Charges
- ARTERIAL PUNCTURE31.89
- INITIAL INHALER TX22.88
- SUBSEQUENT INHALE TX18.09
- INITIAL NEB TX60.09
- SUBSEQUENT NEB TX47.33
- OXIMETRY SINGLE63.29
- OXYGEN PER SHIFT139.04
- VENTILATOR PER HR77.12
Pulmonary Function Testing
All PFT will also have interpretive fees from a pulmonologist.
- PRE/POST SPIROMETRY515.89
- CO DIFFUSION155.29
- COMPLETE PFT842.44
Physical Therapy Charges
- ELECTRICAL STIMULATION75.32
- THERAPEUTIC EXERCISE102.18
- GAIT TRAINING80.05
- EVALUATION - PT LOW INTENSITY143.26
- EVALUATION - PT MODERATE INTENSITY195.40
- EVALUATION - PT HIGH INTENSITY247.00
- MANUAL THERAPY96.38
- NEUROMUSCULAR RE-EDUCATION80.58
- THERAPEUTIC ACTIVITIES85.32
- SELF CARE HOME MANAGEMENT82.68