Virtual Care
Convenient Virtual Care Options
Patients with a current Mercer Health Medical Group provider can call his or her provider office to schedule a virtual visit. In some instances, a patient may require an in-person visit. Patients without a current Mercer Health Medical Group provider can call one centralized number, 567-890-MHMD (6463) and a Mercer Health representative will help schedule a virtual visit with an available provider. In some instances, a patient may require an in-person visit.
What symptoms & conditions can be addressed during a virtual care visit?
Virtual Visits are great for treating and discussing:
Colds & coughs
Fevers & flu
Allergies
Other minor respiratory concerns
Minor cuts, rashes, & burns
Sinus problems
Pink eye
Virtual Visits via MyChart
Instructions and tips for having telehealth video visit appointments.
A step-by-step guide to using the MyChart App for Your Video Visit
Seeking the best care option can be tricky. Mercer Health provides care options for every situation.
Use the chart below to decide what care option is right for you:
Virtual Quick Care Is Now Available!
Virtual Quick Care allows a patient to seek quick care, in a virtual setting, with any available Mercer Health provider. Appointments are required. Contact your primary care provider to discuss if virtual care is appropriate for you.
Virtual Quick Care does not require a patient to have an existing Mercer Health Medical Group provider. Our staff can assist you with choosing a Mercer Health provider for future healthcare needs and to set up a virtual care appointment if appropriate by calling us at 567-890-MHMD(6463).
