"It all went smoothly. I was told to expect test results soon. They were posted on MyChart within hours of the x-ray. "

"All went well from registration, setting up and administration of medication to dismissal and in a timely manner."

"The overall impression I got was the sense of ownership expressed in the conversation and exchanges I experienced during the services I received at the hospital. What a pleasant thing to have when I hear about so many shortcomings in health...

"All the nurses & nursing assistants were exceptional. Kind, caring, compassionate, & very knowledgeable."

"Kate McCollum, CNP, was absolutely amazing. Very nice, seemed concerned for patient health. Ran appropriate labs, did a thorough check on me, and actually figured out what was going on. Normally everyone just says it's a viral thing. Kate McCollum...

"Everyone whom we dealt with was kind and courteous, compassionate and instructive."

"From check-in to the end of my procedure, everything was very quick and all of the people that took care of me were very polite and friendly. Overall, it was an amazing experience and that's why I choose Mercer Health."

"Dr. Dues and the nursing staff were very efficient, courteous, and made me feel at ease. They kept me informed of what they were going to do each step of the way. Great experience!"

"Staff was very, very good to me. Always made me feel important. Almost like I was their own family!"

"Excellent care. A very friendly atmosphere! All the staff made you feel like if you were in their care, you were special. In spite of my condition it was a joyous experience."

"Jamie was amazing. Her staff was amazing. My appointment, we got a lot accomplished. With my medications and what medications I should be taking and not taking for pain, and I just thought it was a very, very good appointment. Jamie is one...

"Very caring staff, had many ultrasounds, CT Scans, and an MRI these past few months. Such a clean, up-to-date imaging facility. The staff was amazing, personable and caring. So lucky to have a facility so close to home. Everyone so caring from...

"The girls working there were very professional and made me feel comfortable. They explained what would be happening to me. I am glad I went to Mercer Health!"

"My mammo tech was awesome. She did a great job. Very friendly, very courteous, very professional. She did a wonderful job."

"The radiology technician was very friendly and professional. I felt very comfortable and at ease with the visit."

"All of the medical personnel were so friendly and respectful. I couldn't have asked for better care or attention."

"The technician explained everything well from the beginning until the end and she was very caring and walked me out as well. I had a good experience."

"The entire staff was very professional, efficient, kind, caring and did everything they could to make my stay as pleasant as possible. Thank you!"

"Thank you very much to all the staff of the Childbirth Center, for their kind attentions and for so much patience with us. We appreciate your time and professionalism."

"We had been doctoring with a few different doctors trying to figure out what was wrong with my daughter. She was having stomach issues and bowel issues. We had just gone to visit my other daughter at college we went to a movie & then my...

"We love Mercer Health pediatricians! Dr. Mel went above and beyond for us during a hospital stay over the holidays with our twins. She talked us through everything, and we placed our complete trust in her. She saved us from a trip to Children’s....

"Thank you so much for taking such great care of myself and my baby during our stay. It was a great experience, and I appreciate your kindness and compassion! We are so blessed to have such amazing nurses so close to home!"

"Very pleased to have this quality care in our community!"

"Staff were all very courteous and friendly. They made me feel very comfortable and in good hands."

"Very clean. I love how all of the staff are smiling and approachable. I felt safe, comfortable, and everything was positive. I will definitely recommend Mercer Health, and will share my experience to with friends and family about my awesome...

"The nurses and aides were very friendly and excellent. I couldn't have asked for better staff."

"Incredibly compassionate and professional staff with all aspects of my care!"

"All staff members were professional, respectful and friendly. Job well done by all!"

"Everyone I encountered was professional and provided excellent care. All aspects of my ER visit were explained in a manner I could understand and all of my questions were answered."

"From the time I walked in the door, till I left, I was given outstanding care.  My nurse and doctor were the best. They explained everything and gave me the best care."

"The nurses, technicians and doctor were all very kind and patient with me. I recommend Mercer Health ER to anyone."

"Glad to have such a fine facility at our disposal!"

"Everything was explained to me and they asked me if I wanted my lab results sent at the registration table. The young lady that did the blood draw explained things well, too. Also, I followed up with a call to ask a question and that individual...

"Everyone that I spoke with was pleasant and courteous. They took the time to listen and explain what was going on. They also gave other options that may be available. It was a good experience. Thank you!"

"The provider was very thorough and made me feel at ease. They explained everything before, during, and after my exam. They took the time to listen to my concerns. I also wanted to say that the office staff were excellent as well!"

"Dr. Keith Snow is amazing. His staff is amazing, and they sent me over to Imaging and the X-ray techs were amazing as well. I am so very happy with my first appointment at your facility. Thanks!"

"I love Dr. Snow and everyone at the pain clinic. They ALL do a great job and do everything they can to help the patient with their needs.  I would highly recommend this pain clinic!"

"I had great care, and I love Mercer Health Hospital in Coldwater. Thank you!"

"It was an outstanding experience. The staff were extremely friendly!"

"There was great communication and awesome bedside manner from all involved in my procedure. I wish I didn't have to have it, but this was the best possible experience in a tough situation."

"Staff were all courteous and friendly. It made me feel very comfortable and in good hands."

"I was impressed with how well the staff worked together. They had to coordinate many things for all the tests that I needed to have done. They did a great job of coordinating, and this made the tests easier for me--and very pleasant!"

"I spent the morning with the wonderful ladies in the cardiology area and felt that they cared about my comfort and care. Thanks so much to a wonderful staff and Dr. Boley!"

"The mammogram technician was beyond kind and so informative. Thank you!"

"Everyone was pleasant, patient, and efficient. Where so many in the service industry have removed the word service, here they highlighted it. Everything was excellent!"

"The tech who took my blood did an excellent job getting it on the first try (which is unusual for me) It didn't even hurt."

"The phlebotomists and office personnel were and are always very positive, professional, and congenial. Thank you!"

"The staff were very kind and took time to help me. They made me feel like they weren't rushing around, and were very personable. Thank you to all the staff that helped make my delivery an amazing, uncomfortable one!"

"The OB staff are amazing! Nursing was great and really helped when I lost my cool with pushing. My OB is a fantastic doctor, and I had a wonderful experience throughout my whole stay!"

"I've done medication, injections and epidurals. They helped for a while, until they didn't. I was a candidate for the Nevro temporary spinal cord stimulator, done by Dr. Snow in Coldwater. Since it helped, I was able to receive the permanent...

"Sending a quick Thank You to everyone for all the gifts - we sincerely appreciate it all. A special thanks to some anonymous Mercer health employees who left a gift in our mailbox this weekend. We may not know who you are but think all of Mercer...

"Please accept this check in memory of our father. The care that he received was exceptional! The care and compassion that my father and the family received from your staff is beyond what words can express. Every employee that we encountered...

"I was impressed with how well the staff worked together. They had to coordinate many things for all the tests that I needed to have done. They did a great job of coordinating, and this made the tests easier for me--and very pleasant!"

"The tech that did my echocardiogram was phenomenal! She made sure I was comfortable the entire time and explained everything that what was going on. We had casual conversation most of the time as well, which made the time go by quickly. I was...

"I recently spent 5 days in your facility with pneumonia. I wanted to make sure that you, and the rest of the management at Mercer Health realizes the magnitude of quality people you have on your staff there. I'm not good with remembering names,...

"Mercer Health is a wonderful hospital. You're given respect and concern. Everyone keeps things going on time to the best of their ability. Thank you for all you do with giving us a hospital to feel safe and comfortable in!"

"The staff in the Childbirth Center are second to none! From the minute we walked in the door, and until discharge, I felt me and my baby were well cared for. Such a smooth delivery experience! The obstetrician and anesthesiologist were wonderful!...

"I am a happy retiree from Mercer Health and witnessed volunteers helping in many ways and was always inspired by them. I still wanted to be a part of Mercer Health and being a volunteer was a good way of doing that."