Mercer Health Recognized for Performance Leadership in Outcomes

In conjunction with National Rural Health Day, Mercer Health has received a Performance Leadership Award in Outcomes from The Chartis Center of Rural Health and the National Organization of State Offices of Rural Health (NOSORH). The Performance Leadership Award program utilizes the results of the Hospital Strength INDEX® to recognize Critical Access Hospitals and Rural & Community Hospitals.

“I am so proud of our staff and the compassion and expertise they bring to our local healthcare system.  It is because of their hard work and dedication we receive this Performance Leadership Award. This award belongs to them,” Lisa Klenke, Mercer Health CEO said. “For 70 years this organization has cared for this community, through changes and advances and now a pandemic. We have been and will continue to be here for you.”

The INDEX is the industry’s most comprehensive and objective assessment of rural hospital performance. Performance Leadership Award recipients are rural hospitals ranking in the 75th percentile or above in the INDEX performance pillars for Quality, Outcomes, or Patient Perspective.

“Despite the fact that COVID-19 has created greater instability across the rural health safety net, we continue to see countless examples of rural hospitals rising to the challenge to serve their communities,” said Michael Topchik, National Leader, The Chartis Center for Rural Health. “I believe this dedication to mission and drive to overcome unexpected challenges echoes the long-standing commitment among rural hospitals to deliver high-quality care. We are thrilled to honor this year’s top quartile performers.”

“Across the nation, rural hospitals have been working exceptionally hard to adjust to the realities of the COVID-19 pandemic. While it has not been an easy year, I believe the perseverance displayed by rural hospitals and their partners at the State Offices of Rural Health exemplifies the true spirit of National Rural Health Day,” said Teryl Eisinger, Chief Executive Officer, NOSORH. “We are delighted to join The Chartis Center for Rural Health in honoring the 2020 Performance Leadership Award winners.”

For more information about Mercer Heath’s recent awards and industry recognition, visit