Central Scheduling
Mercer Health Central Scheduling
Our Central Scheduling department is dedicated to making your healthcare experience smooth and coordinated from start to finish. Whether you’re a patient, provider, or referring office, our team ensures every detail is handled with care and efficiency.
What We Do
Order Management: We enter orders from external providers directly into EPIC, ensuring accurate and timely documentation.
Pre-Certifications: Our team secures pre-certifications for all radiology, cardiology, respiratory, and pain procedures, helping you avoid delays and surprises.
Scheduling Services: We schedule appointments and tests across multiple specialties, including:
- Radiology & Imaging
- Cardiology
- Pulmonology & Respiratory
- Sleep Care
Authorization Support: We complete authorizations for hospital admissions and inpatient stays, streamlining your path to care.
Contact Central Scheduling
Need to schedule an appointment or have questions about your procedure? Contact our Central Scheduling team—we’re here to help every step of the way.
To begin the scheduling process:
- Fax or email the order to our Central Scheduling team.
- We’ll handle the authorization and contact you once it’s approved to schedule.
When scheduling, please include:
- A copy of both sides of the patient’s insurance card
- Patient’s full name and date of birth
