Mar 25 2020

At Mercer Health is it our goal to provide care options for every situation.  As our planning and preparation for COVID-19 (Coronavirus) continues to evolve, we have updated our care options for After Hours, Urgent and Emergent Situations.  Guidelines for seeking the right care at the right location can be found on our website at: https://mercer-health.com/rightcarerightnow.

What are my “after-hours” and “urgent care” options?

  • Mercer Health Medical Group at Southland – After-Hours Clinic is closed effective immediately.
  • Doctors’ Urgent Care located at the Community Medical Center in Celina – will move to Mercer County Community Hospital in Coldwater effective Thursday, March 26.  Enter the Emergency Entrance.  Hours will remain, Monday through Friday from 6:00 p.m. to 11:30 p.m. and Weekends and Holidays from 1:30 p.m.-9:30 p.m.

When and How should I seek care for COVID – 19 (Coronavirus)? 

  • Specific direction for your situation will be provided on a case by case basis. Please call 419-678-5395, for further direction.  To contain the spread of illness, we ask that you call your medical provider prior to arriving on site for medical attention.
  • WHAT IF MY SITUATION BECOMES AN EMERGENCY?  If COVID-19 or any respiratory illness symptoms require emergent attention (for example you have trouble breathing), go to the Emergency Department at Mercer County Community Hospital.  For suspected COVID-19 cases ONLY, call 419-678-5101 to alert emergency department staff of approaching arrival to ensure the best care for your situation and the proper safety protocols are in place for other patients, visitors and healthcare employees. 

Where do I go if I have an emergency?

  • At this time, all emergency patients should continue to report to the Emergency Department at Mercer Health’s Mercer County Community Hospital.  As always, the emergency department provides emergency care 24 hours a day, 7 days a week.  By following the guidelines for seeking the right care at the right location, our emergency department will be available for our sickest patients and most emergent situations, such as patients with chest pain, broken bones, trouble breathing and traumas.

What are the medical surge tents for?

  • Medical surge tents have been erected outside of the Emergency Department at Mercer Health’s Mercer County Community Hospital in preparation for a potential surge of patients due to COVID-19.  The tents are not operational at this time but can be quickly activated should they be required.

Up-to-date statewide information for the State of Ohio is available at coronavirus.ohio.gov. The Centers for Disease Control and Prevention provides the most timely and accurate information for the entire nation, including travel information, prevention and treatment tips, and other resources, and is available at: https://www.cdc.gov/coronavirus/2019-ncov/index.html.