Seeking Care and Antibody Testing

When and How should I seek care for COVID – 19 (Coronavirus)? 

QUICK REFERENCE:  Call 419-678-5395, for further direction. 

FURTHER EXPLANATION:  Specific direction for your situation will be provided on a case by case basis. Please call 419-678-5395, for further direction.  To contain the spread of illness, we ask that you call your medical provider prior to arriving on site for medical attention.

What do I do in case of emergency?

QUICK REFERENCE:  Go to the Emergency Department.  Call 419-678-5101 to alert emergency department staff of approaching arrival.

FURTHER EXPLANATION: As in any illness, if symptoms become emergent, Mercer Health’s Emergency Department is available.  For suspected COVID-19 cases ONLY, please call 419-678-5101 prior to arriving at the Emergency Department to ensure the best care for your situation and the proper safety protocols are in place for other patients, visitors and healthcare employees. 

COVID-19 Testing Updates

For up-to-date information on COVID-19 testing, including priority testing and testing locations and hours, visit https://mercer-health.com/news/covid-19-testing-updates-reminders-and-faqs

Antibody Testing

Beginning Monday, June 8th, walk-in antibody testing for COVID-19 will be available at Mercer Health. The testing is part of Mercer Health’s direct access testing therefore no appointment is necessary and a physician's order is not required.  The test is performed on a patient's blood specimen and can detect the IgG antibody to SARS-CoV2 (COVID-19).   The direct access testing form is attached and can be downloaded here.

The following should be noted:

  • Costs: The test costs $65 and payment is due at the time of service
  • Results:
    • The test is not intended to determine whether a patient has a current infection, but rather for individuals who feel well and do not have symptoms, but suspect they may have recovered from COVID-19
    • Negative results do not rule out SARS-CoV-2 infection, particularly in those who have been in contact with the virus.  Follow-up testing with a molecular diagnostic test should be considered to rule out infection in these individuals. Results from antibody testing should not be used as the sole basis to diagnose or exclude SARS-CoV-2 infection or to inform infection status.  A negative result can indicate: An individual has not been exposed, An individual has been exposed, but has not yet formed antibodies – or – An individual is unable to form antibodies due to suppression of the immune system
    • Positive results suggests exposure to SARS-CoV-2 (COVID-19) but does not necessarily indicate immunity. Results from antibody testing should not be used as the sole basis to diagnose or exclude SARS-CoV-2 infection or to inform infection status.  False positive results can occur due to past or present infection with non-SARS-CoV-2 coronavirus strains, such as coronavirus HKU1, NL63, OC43, or 229E.  A positive result does not necessarily imply immunity from COVID-19 and individuals with antibodies may still be able to spread the disease therefor individuals must continue to follow all federal, state and local public health guidance, such as social distancing.
    • Results are typically available within 24 hours via an external patient portal. Hard copies of the test results will be mailed to the patient’s home address within 7 – 10 days.
  • Location and Times:
    • Hospital Location:
      • Mercer County Community Hospital, 800 W. Main St., Coldwater
      • Times: 7 a.m. – 7 p.m., Monday through Saturday
    • Other Locations:
      • Mercer Health Medical Group at Celina Pro, 801 Pro Dr., Celina, during office hours
      • Mercer Health Medical Group at Ft. Recovery, 1830 Union City Rd., Ft. Recovery, during office hours
      • Mercer Health Medical Group at St. Henry, 442 Stachler Rd., St. Henry, during office hours
      • Mercer Health Medical Group at Southland, 3920 Southland Rd., New Bremen, during office hours

Appointments at Mercer Health Medical Group offices

Appointments – Some patients may be asked to reschedule doctor or other medical appointments for their safety and to ensure ongoing and future healthcare needs can be met. Mercer Health Medical Group offices including primary care, pediatrics, OB/GYN and others are also offering telehealth visits as appropriate. Phone and telehealth appointments will meet insurance requirements and will be billed normally. If you have an appointment that your provider feels can be done over the phone, via telehealth or should be rescheduled, your provider’s office will contact you. If you are unsure if you should still go to your appointment, contact your primary care provider to help make that determination. Other important reminders:

  • Please do not avoid appointments or testing that could cause deterioration of your condition, including patients with COPD, CHF, diabetes, cellulitis and other cardiac conditions. 
  • If you have been asked to quarantine, please contact your primary care provider to help make that determination.
  • For those patients that do have a face-to-face appointment, they will be asked to check-in and then return to their car until the provider is ready to see them. 

Visitor Restrictions

Beginning Monday, June 22, 2020, the following guidelines will be initiated for visitors.

General Guidelines for all Visitors

  • Visitors must stay in the room with the patient. Waiting rooms will be unavailable for use. Additionally, the Cafeteria and Gift Shop will be closed to visitors.
  • No visitors under age 18.
  • Limit one (1) visitor for the duration of stay.
  • Visitors will be required to wear a mask at all times.
  • No visitors are allowed in the hospital from 6 p.m. – 7 a.m. overnight, unless accompanying a maternity patient.

Visitors at Mercer County Community Hospital 

  • Patients with Confirmed or Suspected COVID-19: No visitors allowed at this time.
  • ICU & Acute Care Units: (1) adult visitor allowed for the duration of stay.
  • Pediatrics: (2) adult visitors allowed for the duration of stay.
  • Surgery: (1) adult visitor/support person allowed.
  • Child Birth Center: (1) support person allowed for the duration of stay.
  • Emergency Department: (1) support person allowed.
  • Outpatient Services: (1) support person allowed in departments with the ability to room immediately. Examples include: OPC, OB Ultrasound, Urgent Care, DMC, The Center for Healthy Weight & Wellness, etc. This does not include Lab, Radiology, or Therapy.
  • Patient Facing End-of-Life: 1 visitor allowed. Clergy is also permitted after proper screening.
  • Patients with significant disabilities: (1) support person.

Visitors at Mercer Health Medical Group (MHMG) Practices

  • Remain restricted. Support person is allowed for OB ultrasounds only at this time.

Visitor Screening at all Mercer Health locations

  • All visitors to the hospital will be subject to screening for symptoms and international travel or known exposure history.
  • Visitors will be asked to leave the facility if they have had symptoms of the seasonal flu or COVID-19, such as shortness of breath, cough, fever, chills, loss of sense of smell/taste, headache, vomiting, sore throat, muscle aches or diarrhea, in the past 48 hours or known exposures in the last 14 days.
  • If the visitor is a driver for a patient receiving services in a department that is still restricted (Lab, Radiology, Therapy, etc.), they will be asked to wait in their car until the patient’s appointment is completed.
  • Visitors must wash their hands, or use hand sanitizer, before and after leaving rooms and hospital buildings.
  • Inpatient Visitors MUST enter :
    • On the West side of the hospital by using Entrance #3: West Entrance or Entrance #2: South Entrance, and will be stopped near the West Registration for screening.
  • These entrances at the hospital remain closed to the public:
    • Entrance #4: The Cedar Table Entrance & Entrance #1: East Entrance

Thank you for your cooperation as we work to protect the health and safety of our patients, staff, visitors and the community.

After Hours & Urgent Care Options

Doctor's Urgent Care at Mercer Health's Community Medical Center will reopen beginning Monday, June 1, by appointment only. Appointments are available from 6 p.m. - 11:30 p.m. on Monday - Friday and 1:30 p.m. - 9:30 p.m. on weekends and holidays. Patients will be prescreened when scheduling and may be redirected based upon care needed. Appointments can be scheduld by calling 419-586-1611. 

Where do I go if I have an emergency?

  • Emergency patients should continue to report to the Emergency Department at Mercer Health’s Mercer County Community Hospital.  As always, the emergency department provides emergency care 24 hours a day, 7 days a week. 
  • For suspected COVID-19 cases ONLY, please call 419-678-5101 prior to arriving at the Emergency Department to ensure the best care for your situation and the proper safety protocols are in place for other patients, visitors and healthcare employees. Please see our COVID-19 Patient Guidelines for more information.

Local News & Updates

State & National Information

Up-to-date statewide information for the State of Ohio is available at coronavirus.ohio.gov

On Monday, March 23, 2020 at 11:59 p.m., a Stay at Home order signed by Ohio Department of Health Director Dr. Amy Acton, under direction from Governor Mike DeWine, went into effect requiring all Ohioans to stay in their homes to prevent the further spread of COVID-19. More information regarding the Stay at Home order, including frequently asked questions, is available from the Ohio Department of Health.

The Ohio Department of Health recently released information regarding COVID-19 Myths vs. Facts.

The Centers for Disease Control and Prevention provides the most timely and accurate information for the entire nation, including travel information, prevention and treatment tips, and other resources.